Outsourcing Services

Business made easier. Focused on outcomes. Go beyond. Reach new heights.

Smiling handsome customer support operator agent with hands-free device working in call center

Help Desk

  1. IT Helpdesk Support
  2. Customized IT services
  3. Remote IT Support
  4. Telecommunication Support
  5. Technical Support
  6. Operations & Logistics Support
  7. Mobile and BYOD Support
  8. Single Point of Contact (SPOC)
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Monitoring

  1. Remote Server Monitoring
  2. Internet & WAN Connectivity
  3. Network Monitoring
  4. Web Application Monitoring
  5. Email System Monitoring
  6. Client-Server Monitoring
  7. CCTV Monitoring
  8. Website Monitoring
OTSRC3

Business Process Outsourcing (BPO)

  1. Business Operations
  2. Inbound Call Center Services
  3. Outbound Call Center Services
  4. Back Office Processing
  5. Contact Center
  6. Finance and Administration Services
  7. Reporting and Accounting
  8. Supply-Chain Accounting
  9. Business Intelligence & Analysis
  10. Recovery of Payments (Collections)
  11. Decision making Support
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Digital Marketing

  1. Search Engine Optimization (SEO)
  2. Social Media Optimization (SMO)
  3. Web Site Design
  4. E-Mail Marketing and Automation
  5. Social Media Marketing & Management
  6. Web Site Content Management
  7. Performance Based Advertising
  8. Lead Gen Campaign
  9. Link Building
  10. Online Reputation Management
  11. Images & Banners Creation
  12. Conversion Rate Optimization
  13. Content Writing Services
  14. Display Advertising Campaigns
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Knowledge Process Outsourcing (KPO)

  1. Business Analytics
  2. Process Automation
  3. Engineering Services
  4. Web Application Development
  5. Business Research and Analytics
  6. Market Research
  7. Implementation and Deployment
  8. Upgrades and Migration
  9. Hands on Support
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Omnichannel Telemarketing

  1. (Voice, Email, Text, Live Chat, Social, Video)
  2. Inbound / Outbound Telemarketing
  3. New Customer Acquisition
  4. Existing Customer Cross-Sell
  5. Existing Customer Upsell
  6. Appointment Setting
  7. Event Invitation
  8. Change to a Subscription
  9. Bill Dispute or Questions

Our Alliance Partners

1. Freshdesk
2. Saphire Logo
3. Outsource to India
4. Server Monitoring
5. Accenture BPO
6. Invensis
8. Brandloom
9. brandhype
10. Falcon
12. Ameyo
13. Ozonetel
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